Privacy Policy

Scope

This Privacy Policy is developed to educate our visitors and customers about how we handle their personal information.

Collection

The personal information that we collect about you will be limited to your;

• Full name and/or business name,
  
• Email address,
  
• Phone number, and
  
• Postal and billing addresses

Your personal information is only ever used to provide you with sales and support.

Disclosure

For the purpose of shipping and payments only, we need to disclose some of your personal information to the following third parties (click the links of these third parties to learn about their Privacy Policies);

• CommBank Simplify (Commonwealth Bank) to process your Credit Card payments, or
• PayPal to process your PayPal payments, and
• Australia Post to handle the shipping of products to you.

We do not or will not;

• Disclose or track your shopping experience with any third parties, and/or
  
• Save your personal information to cookies, and/or
  
• Subscribe you to newsletters or marketing lists.

Data Handling

The personal information that you share with us via the internet is encrypted using the industry standard Secure Socket Layer. When your personal information reaches our end, it is encrypted when saved to our database which we have direct control of. We do not save any billing related information.

Your Rights

You have the right to access the personal information we hold about you. Your personal information, including any orders, payments and support history can be accessed via the My Account page of this website. You have the right to request your personal information to be altered or destroyed.

Complaints

If for any reason you suspect a breach of this policy or you wish to make a complaint, you can at any time by reaching out to us via the Contact Us page of this website. We take all complaints serious and will ensure a prompt resolution.